A Manufacturer Warranty is No Guarantee if Terms & Conditions are Not Followed to the Letter
Buyers beware: most manufacturers will only honor a warranty on your HVAC equipment if it has been properly maintained. If you haven’t kept up on recommended preventive maintenance, chances are you’ll be out of luck when something goes wrong, at least as far as your warranty is concerned.
Think of your new HVAC equipment in the same way you would a new car. Both require proper oil and fluid changes and the recommended maintenance checks for optimum performance and efficiency. Ignoring PM requirements is a sure way to jeopardize warranty coverage, not to mention shortening the life of your purchase.
Never assume that a warranty comes free. Warranties are very carefully written by manufacturers to protect their own interests in addition to yours. Failure to perform regular PM will cause equipment to degrade and perhaps fail prematurely, and all manufacturers take steps to make sure they aren’t left holding the bag when such neglect causes a major breakdown to occur.
HVAC equipment manufacturers provide one-year warranties on most products and offer extended warranties that can be purchased at additional cost. Be sure to follow all warranty requirements and thoroughly document all HVAC preventive maintenance, because the last thing you want to do is engage in a dispute with a manufacturer unwilling to honor a warranty. Read the fine print! Many warranties only cover replacement parts and require the owner to pay labor costs, even if equipment has been properly maintained. Labor can be very expensive when it comes to high-ticket items like refrigeration compressors, pumps, and fans, which can be can be quite labor-intensive to remove and replace.
PJM Mechanical Contractors, Inc. can never stress enough the importance of a comprehensive preventive maintenance for our clients' mechanical equipment and systems. Contact PJM for more information on selecting a PM program to suit your specific needs.
PJM Mechanical Contractors, Inc. is a multi-faceted mechanical contractor providing construction and installation, service and maintenance, and design/build services in a comprehensive range of mechanical disciplines that include HVAC, plumbing, controls, refrigeration, custom metal fabrication, piping, fire protection, and backflow preventer testing. PJM primarily serves clients in pharmaceuticals, manufacturing, healthcare, institutional, and other various commercial and industrial sectors.