PJM and the Art of Good Listening

One of the most important aspects of our business is our commitment to providing exceptional service to our customers. Good customer service – meeting or exceeding a client’s needs – is the key to any successful business relationship. So, what is it about PJM’s customer service that sets us apart from our competitors? Our ability to listen. We’ve all encountered bad listening in our private and professional lives. We have budget constraints, but we’re shown the deluxe model. “A little off the top” becomes a buzz cut. Too many companies fail to listen to their customers – oftentimes because they’re doing too much talking. Some “hear” what clients are telling them, but still fail to reach an

Lab Gas Installation and Testing

Installation of laboratory gas systems generally requires three important considerations. Documents must be reviewed in detail to ensure that shutoff valves to isolate labs and other areas are included. Oftentimes, these basic details are missing from drawings. Also, building and system pressures must be checked to make sure all of the proper pressure reducing valves are installed where needed. Verify that specified piping and fittings are correct for each system, as there are many different gases with very different requirements. Compressed air, nitrogen, vacuum, and clean domestic water are the most common. Helium, natural gas, carbon dioxide and some others are usually bottled but mus

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 1688 5th Street | Ewing, NJ  08638 | Tel: 609.921.1394 | Fax: 609.530.1437

Plumbing Lic. #7969 | HVAC Lic. #19HC00113011 | MBE Cert. #72727-21

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